What Is a Medical Records Technician?

Did you know the United States invests $1.1 trillion annually in health care administration? A pivotal aspect of this realm is the management of medical records. Accurate medical records are crucial in patient care, billing, and insurance. They are instrumental in maintaining the efficiency and quality of healthcare services. Enter the medical records technician, a professional responsible for organizing, ensuring the accuracy and security of patient medical records, and ensuring health care providers have access to vital information when needed.

Suppose you're considering a career as a medical records technician. In that case, this article will guide you through the necessary steps, educational requirements, certifications, and practical experiences required for success in this field.

What is a Medical Records Technician?

Medical records technicians are versatile professionals who can work in various healthcare settings, including hospitals, physician's offices, nursing homes, and insurance companies. They often spend extended hours in front of computers, diligently inputting patient information and managing databases. While their primary domain is a secure office, they might collaborate with healthcare providers or patients in different environments, including patient rooms and medical labs.

The working hours of a medical records technician can vary based on the organization and shift assignment. Full-time positions typically adhere to typical weekday hours, while part-time schedules encompass evenings and weekends.

Responsibilities of a Medical Records Technician

The core role of a medical records technician is to promptly provide precise and organized patient records to health care providers. They are responsible for collecting and managing information related to patient care, such as diagnoses, treatments, and procedures, while ensuring that the data is current and easily accessible. These professionals are also responsible for coding and categorizing patient information according to established standards, such as the International Classification of Diseases (ICD). Additionally, they must rigorously adhere to all legal and ethical guidelines governing the handling of confidential and protected health information (PHI).

How to Become a Medical Records Technician

Educational Requirements

To embark on your journey as a medical records technician, you must first possess a high school diploma or GED. Beyond this foundational education, pursuing postsecondary education in health information technology is highly recommended. This can be achieved through certificate or associate degree programs offered by vocational schools, community colleges, or online institutions.

A certificate program typically spans 9-12 months, while an associate degree program can take up to two years. Both options offer a robust foundation in health information management, medical coding, and other essential skills for a medical records technician.

The coursework for medical records technician programs encompasses various topics designed to prepare you for your future career. You will engage with classes in medical terminology, which will facilitate your comprehension of the language used by healthcare professionals. Anatomy and physiology courses will provide an overview of the human body and its systems, enhancing your understanding of the relationship between diagnoses, procedures, and treatment plans.

Courses in health information management will equip you with the principles of organizing, analyzing, and maintaining patient records in various healthcare settings. Given that medical records technicians often work with medical coding systems such as ICD-10 and CPT, you will participate in classes focusing on mastering these systems to ensure accurate documentation and billing.

An integral aspect of your education will involve healthcare law and ethics, giving you insights into the legal and ethical issues of handling sensitive patient information. You will also acquire proficiency in using electronic health records (EHR) software, the industry standard for maintaining patient records across healthcare facilities.

Certification and Licensing

Upon completing your education, obtaining certification is pivotal in establishing credibility as a medical records technician. Many employers prefer certified professionals, reflecting their dedication to quality and adherence to industry standards.

Various certifications are available, with the Registered Health Information Technician (RHIT) and Certified Coding Specialist (CCS) credentials being highly esteemed. The RHIT certification, administered by the American Health Information Management Association (AHIMA), necessitates completing an accredited associate degree program. The exam encompasses various facets of health information management, including data analysis, coding, and compliance.

The CCS certification, also offered by AHIMA, is tailored specifically for medical coding specialists. It requires a combination of education, professional coding experience, and successful completion of a comprehensive exam assessing your coding knowledge and skills. Both certifications mandate continuing education to maintain your credentials and stay current with industry changes.

In addition to these certifications, some states may impose specific licensing requirements for medical records technicians. Therefore, it is imperative to research local regulations to ensure compliance.

Gaining Experience

To prepare for a successful career as a medical records technician, gaining practical, hands-on experience in the field is vital. Many educational programs offer internships or practicum opportunities, allowing you to work in healthcare settings while still in school. These experiences provide invaluable insights into the daily operations of a medical records technician and help you establish professional connections that will be beneficial in your job search.

Upon completing your education, you can seek entry-level positions in various healthcare settings, such as hospitals, clinics, or private practices. Common job titles include medical records clerk, health information technician, and medical coding specialist. With experience and demonstrated aptitude, you can explore opportunities for career advancement and increased responsibility.

Joining professional organizations further supports your career development by offering networking opportunities, access to industry resources, and continuing education programs. Prominent organizations such as the American Health Information Management Association (AHIMA), the American Academy of Professional Coders (AAPC), and the Health Information and Management Systems Society (HIMSS) cater to the needs of medical records technicians and other health information management professionals.

Advancing Your Career

As your career progresses, you might consider furthering your education and credentials to enhance your role in health information management. Pursuing a bachelor's degree in health information management can deepen your understanding of the field and open new avenues for career growth.

Additional certifications can also elevate your professional standing and broaden your job prospects. Certifications like the Certified Health Data Analyst (CHDA), Certified Documentation Improvement Practitioner (CDIP), and Certified in Healthcare Privacy and Security (CHPS) highlight your expertise in specialized areas.

Beyond traditional roles in medical records, you can explore job opportunities in specialized fields such as cancer registry, medical research, or health care consulting. Each field requires a unique skill set and provides exciting avenues for professional growth.

Tips for Success

Staying informed about industry trends and changes is imperative to excelling as a medical records technician. Given the regular updates in medical coding systems, healthcare regulations, and technology, staying ahead of these developments is crucial to enhancing workplace productivity and efficiency.

Strong communication and interpersonal skills are vital for interacting with healthcare professionals, patients, and colleagues. As you often serve as a liaison between different departments within a healthcare facility, effective and professional communication is of utmost importance.

Embracing advancements in technology and software is another key to success. The healthcare industry increasingly relies on digital tools to streamline operations and enhance patient care. Familiarize yourself with the latest electronic health records systems and seek training opportunities to keep your skills current.

Participating in continuing education opportunities is essential for maintaining your certifications and expanding your knowledge base. This commitment to lifelong learning ensures your competence.


In conclusion, becoming a medical records technician encompasses the following key steps: completing an educational program in health information technology, acquiring pertinent certifications, and accumulating practical experience in the field. By actively seeking professional development opportunities and honing essential skills, you can position yourself as an indispensable asset in the healthcare sector. 

As the demand for proficient medical records technicians continues to rise, adhering to these guidelines can pave the way to a satisfying and meaningful career, wherein your contributions to healthcare have a significant and lasting impact on patients and healthcare providers.

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