Clinical Managers: What They Do + How to Become One
Clinical managers play a vital role in the smooth operation of healthcare facilities. While they have minimal direct interaction with patients, their behind-the-scenes efforts ensure that clinics run efficiently and healthcare professionals are well-supported in delivering top-notch care.
If you are interested in joining the healthcare sector but prefer an administrative role rather than working directly with patients, a career as a clinical manager could be an excellent fit for you.
This article explores what a clinical manager does, their responsibilities, skills required, job outlook, and how they can pursue this career path. Let’s dive in.
What Is a Clinical Manager?
A clinical manager is a healthcare administrator responsible for overseeing the operations of a medical clinic. Unlike the clinic’s medical staff, who focus on patient care, clinical managers handle administrative tasks to ensure the clinic runs efficiently.
From hiring and training staff to managing budgets and coordinating with executives, clinical managers have a dynamic role in maintaining the clinic’s functionality and high standards of service.
Clinical Manager Job Outlook
The career prospects for clinical managers are highly promising.
The US Bureau of Labor Statistics (BLS) classifies clinical managers under the broader category of medical and health services managers. According to the BLS, employment in this field is expected to grow by 32% from 2020 to 2030, significantly faster than the average for all occupations. This growth translates to an estimated 51,800 new job openings annually throughout the decade.
This robust growth is driven by an increasing demand for healthcare services as populations grow and age, requiring more facilities and qualified professionals to manage them.
Clinical Manager Salary
Clinical managers earn competitive salaries that reflect the responsibilities they shoulder.
- According to the BLS, the median annual salary for medical and health services managers was $101,340 as of 2021.
- Salary insights from other sources place the average annual salary for clinical managers at approximately $89,615.
Your exact earnings will depend on factors such as your location, level of experience, educational qualifications, and the size of the facility where you work.
What Do Clinical Managers Do?
Responsibilities
Clinical managers handle a variety of tasks that ensure a clinic operates smoothly. These responsibilities include:
Hiring Staff
Recruiting qualified professionals to fill positions is a critical part of a clinical manager’s role. They identify staffing needs, conduct interviews, and onboard new employees.
Setting Budgets
Clinical managers are responsible for creating and managing budgets for the clinic. They allocate resources efficiently to meet operational needs while ensuring financial sustainability.
Managing Daily Operations
Clinics can be hectic environments. Clinical managers oversee day-to-day operations, ensuring processes are smooth so healthcare staff can focus on providing quality patient care.
Onboarding and Training Staff
Beyond hiring, clinical managers facilitate orientation programs for new hires and provide ongoing training for existing employees to maintain a high level of service and operational efficiency.
Skills
To succeed as a clinical manager, you need to possess a mix of technical expertise and interpersonal skills. Key skills include:
- Project Management: Overseeing multiple tasks and ensuring their timely completion.
- Business Management: Managing budgets, resources, and operational strategies effectively.
- Attention to Detail: Ensuring no aspect of clinic management is overlooked.
- Organization: Managing schedules, staff, and resources in an orderly manner.
- Empathy: Understanding and addressing the needs of staff and patients.
- Knowledge of Healthcare Systems: Staying updated on regulations and best practices in healthcare management.
Where Do Clinical Managers Work?
Clinical managers typically work in medical clinics, which can range from small private practices to larger institutions affiliated with hospitals or medical schools.
Unlike hospitals, clinics primarily focus on outpatient care—treating individuals who do not require overnight stays. Clinical managers often oversee operations tailored to providing quick, efficient, and high-quality services.
How to Become a Clinical Manager
Becoming a clinical manager involves a combination of education, experience, and possibly advanced qualifications.
Here’s a step-by-step guide to achieving this career:
Obtain a Bachelor’s Degree
A bachelor’s degree in a relevant field, such as health administration, health management, nursing, business administration, or health science, is the minimum requirement for most clinical manager positions.
Gain Work Experience
Work experience in healthcare or management is crucial. Positions like registered nurse (RN), clinical coordinator, or administrative assistant can provide valuable insights into clinic operations and prepare you for a managerial role.
Consider a Master’s Degree
While not always mandatory, some employers prefer candidates with advanced degrees such as a Master’s in Health Administration (MHA), Public Health Administration (MPH), or Business Administration (MBA). These degrees demonstrate advanced expertise and leadership capabilities.
Develop Relevant Skills
Focus on honing the skills needed for clinical management, such as budgeting, problem-solving, communication, and knowledge of healthcare systems.
Pursue Certifications (Optional)
Certifications such as Certified Medical Manager (CMM) or Fellow of the American College of Healthcare Executives (FACHE) can enhance your credibility and career prospects.
Comparison of Bachelor’s and Master’s Degrees in Health Administration
Feature |
Bachelor’s Degree |
Master’s Degree |
Duration |
3–4 years |
1–2 years (after bachelor’s) |
Focus |
General knowledge of healthcare systems |
Advanced leadership and management skills |
Cost |
Lower |
Higher |
Career Opportunities |
Entry-level roles |
Advanced roles, such as clinical director |
Conclusion
Clinical managers are integral to the success of medical clinics, ensuring healthcare professionals can deliver optimal patient care. With strong job prospects, a competitive salary, and the opportunity to work in a meaningful field, this career is an excellent choice for those passionate about healthcare and organizational management.